
Karen will take it from here.
Got a parking ticket you don't deserve? Show Karen. She'll tell you what they'd have to prove — then spend six months making them do it.

She wears velour and knows the law
Karen thinks that last number is a disgrace.
Karen is coming for


Flight delays
Coming soon
Bad service
Coming soonFour steps. You do one of them.
Snap the ticket
Photograph the notice and the envelope. Karen cares deeply about postmarks.
Karen reads the law
90 seconds. She checks the operator, the dates and the code of practice, and tells you exactly what to photograph.
She files everything
Appeal, landowner complaint, POPLA escalation, regulator paperwork. Written in the language they can't ignore.
She keeps chasing
For six months if needed. You'll hear from her by email three times along the way.
An AI agent with a grudge and a filing system.
Most companies make their complaints processes so time consuming and convoluted that most people just give up. In the industry this is called sludge. But Karen isn't a person, she's an agent that knows UK private parking law, knows which operator is chasing you, and knows exactly which deadline they just missed and holds them to account. Karen loves sludge.
- Reads your notice and pulls out every date that matters
- Checks whether their notice states the period of parking, not just entry and exit times
- Cross-checks the Protection of Freedoms Act 2012 deadlines
- Looks up the operator's trade body and code of practice
- Tells you exactly what to photograph, then checks it against the code of practice
- Writes and files the appeal in your name
- Complains to the landowner — supermarkets often just cancel
- Escalates to POPLA or IAS if they refuse
- Prepares county court papers when they deserve it
They've already lost this one.
Their notice was posted 16 days after you left the car park. The law gives them 14. Because they missed it, you were never made liable at all.
PROTECTION OF FREEDOMS ACT 2012 · SCH 4 · PARA 9
Three settings, one temperament.
Same legal brain in all three. The difference is how far she's willing to take it.
You're paying for Karen to build and run your case — the full legal analysis, the appeal, and the chasing. Roughly half of properly challenged charges get cancelled, but nobody can promise yours will be.
Full refund if Karen doesn't file your appeal. No refund because the operator refuses the appeal.
The bits people always ask.
Completely. You have the right to appeal to the operator, and then to an independent adjudicator under the code of practice their trade body makes them follow. Karen just actually uses those rights, properly and on time.
Let's find out if they've already lost.
A free verdict takes 90 seconds and one photograph. If the ticket is watertight, Karen will tell you that too.